• A Fairhive employee smiling warmly while speaking with a resident over the phone.

    Getting to know you

    Over the next few months, we will be conducting an exercise to contact all our residents through various methods to ensure the key information we hold about you is correct. 

    Read more

    Getting to know you

  • Reflecting on National Apprenticeship Week

    Looking back on National Apprenticeship Week, we highlighted the experiences of both past and present apprentices at Fairhive.

    Read the article now

    Reflecting on National Apprenticeship Week

  • Scam Awareness

    Avoiding scams is easier with practical tips on common tactics used online, by phone, or at your door. Take a look for information on types of scams, how to protect yourself, and additional resources.

    Read more on our news page

     

  1. Report a Repair

    Find out more information about our repairs process and which repairs we will cover as your landlord.
  2. Compliments, Complaints and Compensation

    Information, guidance and forms for how to leave a compliment, raise a complaint and check your entitlement to compensation.
  3. Paying My Rent

    As part of your tenancy agreement, you commit to paying your rent on time. Read on to find out how you can pay your rent and what support there is in offer.
  4. Residents Area

    Find out what involvement opportunities we have, access welfare support, and find advice for tackling ASB.

Log in or Register for My HomeHub

Use your online account to pay your rent, view your tenancy documents, report a repair or a problem with a neighbour, and much more at the touch of a button.

          Login to My HomeHub                               Register today

To register, you will need the email address on your tenancy and your tenancy number, which can be found on a previous rent statement or your AllPay card paperwork. If you have any issues getting started please contact us.

What’s in the online account?

You can access more of our services 24 hours a day, seven days a week through your online account. Make a payment, view your statements, report a repair, or a problem with a neighbour at the touch of a button and more.

  • Update personal, household details and give notice online.
  • View and manage your repairs including booking appointments, making enquiries and checking your past and upcoming appointments.
  • Use the budgeting tool to help you manage your finances and organise a payment schedule for arrears.
  • Request a visit from your Neighbourhood Manager at a date and time convinient to you.

  1. Condensation and Mould

    Information about what condensation is and how best to combat the early signs of damp and mould in your home.

  2. Cost of Living Resources

    This page will be regularly updated to provide you residents with resources to reduce the impact of the cost of living crisis.

  3. Who is my Neighbourhood Manager?

    Who is my Neighbourhood Manager and what area do they cover?

Latest | News

Three members of Fairhive's Welfare Team.
Here for you with financial, well-being and welfare support

We are dedicated to supporting the well-being of our residents. Our goal is to provide a wide range of services that help you overcome challenges and achieve financial stability, improving your qualit...

Posted on at

A green garden with daisies in the grass, accompanied by a pair of welly boots and a tin watering can, ready for spring gardening.
Embrace the joy of spring gardening!

Spring is the perfect time to refresh your outdoor spaces, sow some seeds for the windowsill, and enjoy all the benefits gardening has to offer. Whether you're a seasoned gardener or just getting star...

Posted on at

Group photo featuring the tutor, Community Engagement Team, and the residents who participated in the course.
Our residents have been boosting their potential

After witnessing the positive outcomes from the previous ‘Boost Your Potential’ cohorts, we were excited to launch the third course this January and February. Read more about the outcomes ...

Posted on at

                      together with tenants                  disability confident leader                          HQN DLO contractor logo                          HDN logo                   ASCP logo