• Decorative banner featuring the Residents' News Magazine against a winter-themed backdrop.

    Residents News

    The Winter edition of Residents News has arrived! If you receive a paper copy, it should be with you soon. If not, you can check it out online anytime.

  • Christmas Closure

    Our Contact Centre will be closed over the Christmas break and we have call out cover for emergency repairs. Visit our Contact Us page for details on how to get in touch. 

    Contact Us

  • A Fairhive employee smiling warmly while speaking with a resident over the phone.

    Getting to know you

    Over the next few months, we will be conducting an exercise to contact all our residents through various methods to ensure the key information we hold about you is correct. 

    Read more

    Getting to know you

  • Volunteer with us

    We are looking for interested volunteers to examine our work and in detail, to produce recommendations for improvement. Previous experience isn't required, just a passion for improving services!

    To find out more, please email hello@fairhive.co.uk.

  • Scam Awareness

    Avoiding scams is easier with practical tips on common tactics used online, by phone, or at your door. Take a look for information on types of scams, how to protect yourself, and additional resources.

    Read more on our news page

     

Log in or Register for My HomeHub

Use your online account to pay your rent, view your tenancy documents, report a repair or a problem with a neighbour, and much more at the touch of a button.

          Login to My HomeHub                               Register today

To register, you will need the email address on your tenancy and your tenancy number, which can be found on a previous rent statement or your AllPay card paperwork. If you have any issues getting started please contact us.

What’s in the online account?

You can access more of our services 24 hours a day, seven days a week through your online account. Make a payment, view your statements, report a repair, or a problem with a neighbour at the touch of a button and more.

  • Update personal, household details and give notice online.
  • View and manage your repairs including booking appointments, making enquiries and checking your past and upcoming appointments.
  • Use the budgeting tool to help you manage your finances and organise a payment schedule for arrears.
  • Request a visit from your Neighbourhood Manager at a date and time convinient to you.

Latest | News

Two Fairhive employees smiling behind a stand at two young people at the Confident Futures Show in 2024.
Looking back at our Community and Resident events in 2024!

We’ve had an exciting and eventful year, filled with activities that brought our residents and the wider community together....

A decorative banner featuring the text "Residents News, 62, Winter 2024" in blue, with a tree design positioned on the right-hand side.
Residents News is here for Winter!

The Winter Issue of Residents News is here! Inside, you’ll find a festive message from our Chief Executive, key highlights from our Annual Report to Residents, important dates, and a chance to w...

A Fairhive employee smiling warmly while speaking with a resident over the phone.
Getting to know you

To provide you with the best possible service, we want to ensure the information we have about you and your household is accurate. Over the next few months, we'll be reaching out to all our residents....