• Resident News Issue 64 magazine placed on a sunny blue sky background, with the cover headline reading: 'Learn more about our new Corporate Strategy 2025–2030'.

    Residents News

    The Summer edition of Residents News has arrived! If you receive a paper copy, it should be with you soon. If not, you can check it out online anytime.

  • Scam Awareness

    Avoiding scams is easier with practical tips on common tactics used online, by phone, or at your door. Take a look for information on types of scams, how to protect yourself, and additional resources.

    Read more on our news page

     

Log in or Register for My HomeHub

Use your online account to pay your rent, view your tenancy documents, report a repair or a problem with a neighbour, and much more at the touch of a button.

          Login to My HomeHub                               Register today

To register, you will need the email address on your tenancy and your tenancy number, which can be found on a previous rent statement or your AllPay card paperwork. If you have any issues getting started please contact us.

What’s in the online account?

You can access more of our services 24 hours a day, seven days a week through your online account. Make a payment, view your statements, report a repair, or a problem with a neighbour at the touch of a button and more.

  • Update personal, household details and give notice online.
  • View and manage your repairs including booking appointments, making enquiries and checking your past and upcoming appointments.
  • Use the budgeting tool to help you manage your finances and organise a payment schedule for arrears.
  • Request a visit from your Neighbourhood Manager at a date and time convinient to you.

Latest | News

View from a second-floor level showing houses and flats with green grass in the foreground and blue sky above.
Have Your Say: Join the National Resident Panel

The Government’s Resident Panel gives people living in social housing across England the opportunity to share their views and experiences. With over 250 residents already involved, they are now ...

Fairhive employees and residents smiling together outside the ‘ZSL Whipsnade Zoo’ sign, with some playfully posing with lion roar faces.
A season of summer fun for our residents

As the summer holidays draw to a close, we’ve been reflecting on a great summer of events thoughtfully curated for our younger residents and families. ...

A man standing in a living room, wearing a checkered shirt, talking on the phone while holding a saucepan under a ceiling leak to catch dripping water.
Why Contents Insurance Matters

We would like to remind residents that as your landlord, we do not cover your contents as part of your tenancy agreement, your personal belongings in your home are your responsibility. No matter how c...