• Autumn-themed graphic featuring red leaves against a blue sky background, with images of the Residents'News magazine overlaid, including the front cover and Dates for Your Diary page/

    Residents News

    The Autumn edition of Residents News has arrived! 

    Read about our latest Tenant Satisfaction Measures, tips for staying safe at home this autumn, and what to expect when you report a repair.

  • Social Media Competition: Follow, Complete, Win

    Enter our social media competition for a chance to win a £100 voucher. 

    Details can be found on our news page. 

    Social media competition details

  • Three white front doors in a series of terraced houses.

    Applying for Social Housing

    We offer social housing across Buckinghamshire, Oxfordshire, Bedfordshire, Northamptonshire, Hertfordshire and Berkshire. 

    If you'd like to apply, get in touch with your local council — they manage all applications. 

    Find your local council

    Our Corporate Strategy

  • Awaab's Law and what it means for you

    Awaab’s Law is now in effect, introducing new rules to ensure all social housing tenants live in homes that are safe and free from health hazards.

    Find out more

  • Resident Scrutiny Review

    The latest report and video from our Resident Scrutiny Review Group is now live. Head over to our Resident Scrutiny page to have a look.

    Resident Scrutiny Review Reports

  1. Report a Repair

    Find out more information about our repairs process and which repairs we will cover as your landlord.
  2. Compliments, Complaints and Compensation

    Information, guidance and forms for how to leave a compliment, raise a complaint and check your entitlement to compensation.
  3. Paying My Rent

    As part of your tenancy agreement, you commit to paying your rent on time. Read on to find out how you can pay your rent and what support there is in offer.
  4. Welfare Help & Advice

    Advice for residents about money management, cost of living resources, help claiming benefits, our Community Hub, help using computers, smart phones and tablets

Log in or Register for My HomeHub

Use your online account to pay your rent, view your tenancy documents, report a repair or a problem with a neighbour, and much more at the touch of a button.

          Login to My HomeHub                               Register today

To register, you will need the email address on your tenancy and your tenancy number, which can be found on a previous rent statement or your AllPay card paperwork. If you have any issues getting started please contact us.

What’s in the online account?

You can access more of our services 24 hours a day, seven days a week through your online account. Make a payment, view your statements, report a repair, or a problem with a neighbour at the touch of a button and more.

  • Update personal, household details and give notice online.
  • View and manage your repairs including booking appointments, making enquiries and checking your past and upcoming appointments.
  • Use the budgeting tool to help you manage your finances and organise a payment schedule for arrears.
  • Request a visit from your Neighbourhood Manager at a date and time convinient to you.

  1. Condensation and Mould

    Information about what condensation is and how best to combat the early signs of damp and mould in your home.

  2. Cost of Living Resources

    This page will be regularly updated to provide you residents with resources to reduce the impact of the cost of living crisis.

  3. Who is my Neighbourhood Manager?

    Who is my Neighbourhood Manager and what area do they cover?

Latest | News

Laptop displaying a rent statement on a transparent background, with a thought bubble reading “You said, we did.”
You Said, We Did – Helping to Shape Our Refreshed Rent Statements 

We’ve been working with residents to refresh the look and feel of our rent statements, making them clearer and easier to read....

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Fairhive employees and partners from WCL standing together in front of a house for a group photograph.
In the Press: Fairhive's Retrofit Programme Success

LABM Weekly highlights our partnership with Procure Plus and the delivery of energy efficiency improvements to 150 homes in the first year of our retrofit programme....

Posted on at

A cardboard recycling box featuring a green recycling symbol, filled with glass bottles and plastic bottles ready for recycling.
Simple Ways to Reduce Waste at Home

Take a look at some simple ideas from our Sustainability Team to help reduce waste, save money and make the most of the things you already have this Zero Waste Week....

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