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Getting to know you project extended to July 2025

A Fairhive employee speaking on the phone with a resident while viewing information on a computer screen.

We’d like to thank all our residents that have taken part in the ‘Getting to Know You’ project so far. Since December 2024, we have been working to ensure the information we hold about you and your households is accurate. This helps us deliver better, more tailored services to meet your needs. To read our FAQ’s about this census and the information we are collecting, visit our previous news article.

Initially, we aimed to complete this phase of the work by the end of April 2025. As of 28th April, we’re pleased to share that 50% of our residents have responded. To reach our remaining residents, we are extending the project until July 2025.

Over the coming weeks, you may hear from us via text message, phone call, email or letter, or even a friendly in-person visit. If you’ve been contacted and haven’t responded yet, please get in touch as soon as you can. Your input is vital to helping us improve.

As a thank you, everyone who participates will be entered into a prize draw to win one of four £200 vouchers, please note, the winner announcement has been moved from April to July in line with the extended project timeline.

Winners will be contacted directly by a member of our Fairhive team using our main office number. If selected, you will not be asked to share personal information during this call and the vouchers will be hand delivered.

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