Here for you with financial, well-being and welfare support

We are dedicated to supporting the well-being of our residents. Our goal is to provide a wide range of services that help you overcome challenges and achieve financial stability, improving your quality of life in your home. Our dedicated Welfare Advisors are available to support you during difficult times or when you want some advice and assistance.
The heart of our support services is the Community Hub, where you can access personalised guidance on various topics, such as financial matters, benefit entitlements, and overall well-being. Whether you need advice on managing your finances or assistance with your tenancy, we are here to help. You can find more information about the Fairhive Community Hub in Aylesbury, as well as other local community events, on our website.
Helping You Access Your Entitlements
We understand that navigating benefits and entitlements can be overwhelming. That's why we offer support every step of the way:
- We can help identify which benefits you are entitled to and check your eligibility.
- We will assist you with completing application forms and applying online if needed.
- We will guide you on the documents required to support your application.
Our goal is to reduce stress you may be facing by ensuring you receive the financial support you're entitled to. You can ask your Rent Advisor to refer you or reach out to our Welfare Team directly .
Support During Challenging Times
We know that rising living costs can add to the pressures of daily life. To help you manage, we’ve put together a variety of resources on our website . Whether you need tips on reducing utility bills, finding local discounts, or other money-saving strategies, we are here to help you make the most of your budget. Our cost-of-living resources also include a list of local food banks to ensure you have access to food during tough times.
Additionally, we provide guidance on staying warm, saving energy, and accessing winter fuel grants to keep you comfortable and safe during the colder months.
External Support and Services
In addition to our in-house services, we connect you with external organisations and charities for specialised support like counselling services.
Financial Assistance to Help You Stay in Your Home
If you’re facing financial difficulties, we are here to provide solutions that help you sustain your tenancy. We offer advice and support to ensure you can stay in your home, even in challenging times.
For more details about our Welfare Team and to find contact information, please visit Fairhive Welfare Help & Advice .