News

Our Board Chair has marked his first six months in role by reflecting on the experiences, insights and conversations that have helped shape his understanding of our organisation and the communities we serve. 

As we celebrate Volunteers' Week, it's the perfect time to recognise the incredible contribution of our resident volunteers and reflect on the first year of our Influencers Group.

This June, we are proud to recognise and celebrate Pride Month and stand alongside LGBTQ+ residents, colleagues, partners and communities across the areas we operate.

We’re pleased to share that we’ve been named Regional Housing Association or Landlord of the Year at the Southeast Energy Efficiency Awards 2026.

We are encouraging our residents to remain vigilant following reports of a door-step scam in the Aylesbury area involving individuals impersonating our housing maintenance employees.

We’re pleased to share a positive update on our development programme for 2025/26, with strong delivery across new homes, quality, and customer satisfaction.

We know how passionate many of our residents are about their outdoor spaces, and we love seeing the creativity, care, and colour you bring to your gardens. That’s why we’re thrilled to announce that our Great Gardens competition is returning for 2026.

As part of our Sustainability Championship, we’re proud to share a hard hat recycling initiative, that helps reduce waste and reuse materials through our partnership with Circularity Direct. 

Our Spring edition of Residents News is here! Inside, you’ll find a message from our Customer Services Manager, Liz Stockton, along with answers to some of the most frequently asked questions from our Contact Centre. We’ve also included key dates for your calendar, an update from your Resident Forum on the Resident Scrutiny Review Group’s recent recommendations, and an update on proposed rent changes for 2026/27.

Spring is the perfect time to refresh more than just your home, it’s also a chance to check in on your safety preparations. This year, we are launching ‘Spring into Safety’, a campaign designed to help residents keep themselves, their homes, and their neighbourhoods safe.

This International Women’s Day, we’re celebrating the theme “Give to Gain”, recognising the power of sharing time, knowledge and experience to help others grow, strengthen our organisation and improve the services we provide to residents.